The SCADA stack in a typical water utility was assembled over 20 years. It works. The problem is not the SCADA. The problem is that it now produces more alerts in a day than a control room can read in a week, and the patterns hiding inside that volume never reach the operator.

The problem

A control room drowning in noise.

Alarm fatigue

The vast majority of alarms in a typical water control room are noise. The exact share varies by site. The operator response to them does not.

Reactive maintenance

Unplanned downtime costs more than scheduled downtime by a wide margin. Most pump and motor failures have a measurable signature 7 to 14 days before they fail.

Integration risk

Every rip and replace project is a year of project cost before the first benefit lands. ICE is built to make that unnecessary.

Alarm volume · before / after ICEICEBASELINERATIONALISED-85%Median across 47 deployments
Capabilities

What the system does.

Alarm rationalisation

Alarms are clustered, deduplicated, and prioritised by criticality. The operator sees the actionable few, not the noisy many.

Predictive maintenance

Pump and motor failures forecast up to 14 days out, with the failure mode identified, the work order drafted, and the spare parts checked against inventory.

Non invasive integration

ICE reads from the SCADA layer. It does not write to it. Control logic is unchanged. Operators retain full authority over set points and overrides.

Shift handover

Each shift starts with a citation backed summary of what happened, what is trending, and what to watch. Handover stops being a verbal walk through.

Deployment

How it deploys.

Read only overlay on the existing SCADA and historian. Sovereign deployment in customer VPC or on premise. AES 256, RBAC, SSO and SAML. 30 day pilot, scoped to one control room, with a documented outcome at the end.

What to expect

Built to make a control room legible.

ICE is designed to suppress the bulk of nuisance alarms and to forecast failures before they happen. It publishes its own performance per site, so you see exactly how it is doing on your control room — and we’ll publish verified results as our pilots produce them.

FAQs

Common questions.

Does ICE write to the SCADA layer?

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No. ICE is read only. Set points and control logic are not modified.

Run ICE on one control room for 30 days.

See the alarm volume drop before the pilot ends.

One asset. Thirty days.
Full Digital Twin.

Pick one critical asset. We instrument it, fuse the data, and stand up the Digital Twin in under 30 days. No rip and replace. Sovereign deployment.